VOICE and FAX
Voice and Fax Services include:
- BusinessCall Voice Solutions
- Smart 0860 Virtual Access
- Virtual Fax
- Virtual Boardroom
Contact our Pancom consultants today to discuss your voice and fax service requirements.
Pancom’s full service voice and fax offering is a comprehensive and cost effective solution which offers clients the option of replacing their existing voice service provider.
Pancom is an authorised dealer of ECN, one of South Africa’s top telecommunications companies. By using ECN, Pancom customers can enjoy a huge reduction in their monthly telecommunications bills, by as much as 40%. These substantial savings are achieved with competitive outbound call rates and lower infrastructure costs.
Pancom’s service offering allows clients to replace their existing legacy infrastructure with more modern and cost effective IP infrastructure. This ensures that clients are reliably connected to the network at all times. Once connected, clients are able to take full advantage of competitive outbound call rates to realize substantial savings on their call spend.
Complementing the financial savings, Pancom provides a solid and reliable technical support structure.
Parameters such as connectivity, capacity and latency are monitored 24 hours a day, 365 days a year.
Service delivery is key to Pancom to ensure a high level of client satisfaction at all times. Issues are professionally dealt with by Pancom’s dedicated client care personnel, who engage with clients to ensure that all issues are handled and resolved efficiently and effectively.